Terms & Conditions

Welcome to the website for PrettyLitter -- the patent-pending, early-detection, color changing, health monitoring cat litter from PrettyLitter, Inc. (“Company,” “we,” “us” or “our”).

These Terms of Use (“Terms”) apply to your access and use of the website (“Site”) and online products either patented, patent-pending or without intellectual property assignment, subscriptions and services (collectively, the “Service”) of the Company.

Accepting these Terms

BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY ALL OF THE TERMS BELOW. Please read all of the terms before you use the Service. If a term does not make sense to you, please let us know. If you don’t agree to all of the terms below, you may not use the Service.

Modifications

We reserve the right to change these Terms from time to time. For example, we may need to change these Terms if we come out with a new feature. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we will provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review these Terms periodically to stay informed about our practices.

Whenever we make changes to these Terms, they are effective when the revised Terms are posted unless we notify you otherwise. If you continue to use the Service after the revised Terms have been posted, then you will be deemed to have accepted the changes to these Terms.

Privacy Policy

For information about how we collect, use and share information about users of the Service, please see our Privacy Policy.

Payment and Billing Information

If your payment details change, your card provider may provide us with updated card details. We may use these new details for your future orders to help prevent any interruption to the Service. If you would prefer to opt out of this updating service, please contact us at meow@prettylitter.ca.

Description of the Service

On our Site, you can find out more information about our company and our products, including our early-detection, health monitoring kitty litter.

For more information about the Service or our products, please see visit us at http://www.prettylitter.com

Right to Use the Service

On the condition that you fully comply with these Terms, the Company grants you a limited, nonexclusive, non-transferable and revocable license to access and use the Service for your own personal, non-commercial use. You may not (a) modify, disclose, alter, translate or create derivative works of the Service, (b) license, sublicense, resell, distribute, lease, rent, lend, transfer, assign or otherwise dispose of the Service, (c) disassemble, decompile, or reverse engineer any of the components of the Service, (d) copy, mimic, frame, or mirror against any part of the Service for either commercial or non-commercial use, (e) interfere with or disrupt the integrity or performance of the Service, or (f) attempt to gain unauthorized access to the Service or its related systems or networks.

Prohibited Use of the Service

You may not do any of the following in connection with the Service or other users:

• Use the Service in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Service or that could damage, disable, overburden or impair the functioning of the Service;
• Use the Service for any illegal or unauthorized purpose or to engage in, encourage or promote any activity that is unlawful or that violates these Terms; or
• Circumvent or attempt to circumvent any filtering, security measures, rate limits or other features designed to protect the Service, its users, or third parties.

The Company’s Rights

As between you and the Company, all information, materials and content of the Service, including text, graphics, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces, source and object code, format, queries, algorithms and other content is owned by the Company or is used with permission. The Company reserves all rights not expressly set forth in these Terms.

Feedback

Any suggestions, comments or other feedback you give us about the Service (the “Feedback”) will constitute our confidential information. We are free to use, disclose, reproduce, license, distribute and exploit this Feedback as we see fit, without compensation to you or any obligation or restriction because of any intellectual property rights or otherwise.

Disclaimers

EXCEPT AS REQUIRED OTHERWISE OF THE COMPANY BY APPLICABLE LAW, THE SERVICE AND ANY OTHER SERVICE AND CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE ARE PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM AND EXCLUDE ANY AND ALL OTHER WARRANTIES, CONDITIONS, AND REPRESENTATIONS (EXPRESS OR IMPLIED, ORAL OR WRITTEN), AND ALL OTHER TERMS WHICH MAY BE IMPLIED INTO THESE TERMS BY LAW, WITH RESPECT TO THE SERVICE AND CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE.

Limitation of Liability

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL THE COMPANY BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROPERTY, PHYSICAL LOSSES, DEATH OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICE, AND/OR THIRD-PARTY SERVICES OR MATERIALS, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY) AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU.

FOR ANY LOSS OR DAMAGE THAT IS NOT EXCLUDED UNDER THESE TERMS, THE TOTAL LIABILITY OF THE COMPANY AND ITS DIRECTOR, EMPLOYEES, AGENTS, AFFILIATES AND INVESTORS WILL NOT EXCEED USD$100.

Indemnification

You will defend, indemnify, and hold us harmless from and against any actual or threatened suits, actions, proceedings (at law or in equity), claims, damages, payments, deficiencies, fines, judgments, settlements, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees, costs, penalties, interest, and disbursements) arising from or related to your conduct with respect to the Service or violation (or alleged violation) of these Terms or the rights of any third party by you.

Changes to the Service

The Company reserves the right in our discretion to review, improve, change or discontinue, temporarily or permanently, the Service and/or any features, information, materials or content on the Service with or without providing notice to you. The Company will not be liable to you or any third party for any changes or discontinuance of the Service or any part of the Service.

Consent to Electronic Communications

By using the Service, you agree that we may communicate with you electronically regarding your use of the Service and that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including that the communications be in writing. To withdraw your consent from receiving electronic notice, please notify us at meow@prettylitter.ca

Suspension and Termination

The Company may suspend or terminate your rights to access or use the Service for any reason or for no reason at all and with or without notice at the Company’s discretion. All of the terms of these Terms (excluding the license grant) will survive any termination or suspension.

Governing Law; Arbitration

PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU TO ARBITRATE DISPUTES WITH THE COMPANY AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM THE COMPANY.

These Terms shall be governed by and construed in accordance with the laws of the State of California and the United States of America, without resort to any conflict of law provisions.

In the event of any controversy or claim arising out of or relating in any way to these Terms or the Service, you and the Company agree to consult and negotiate with each other and, recognizing your mutual interests, try to reach a solution satisfactory to both parties. If we do not reach settlement within a period of 60 days, then either of us may, by notice to the other demand mediation under the mediation rules of the American Arbitration Association in Los Angeles, California. We both give up our right to litigate our disputes and may not proceed to arbitration without first trying mediation, but you and the Company are NOT required to arbitrate any dispute in which either party seeks equitable and other relief from the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets or patents. Whether the dispute is heard in arbitration or in court, you and the Company will not commence against the other a class action, class arbitration or other representative action or proceeding.

If settlement is not reached within 60 days after service of a written demand for mediation, any unresolved controversy or claim will be resolved by arbitration in accordance with the rules of the American Arbitration Association before a single arbitrator in Los Angeles, California. The language of all proceedings and filings will be English. The arbitrator will render a written opinion including findings of fact and law and the award and/or determination of the arbitrator will be binding on the parties, and their respective administrators and assigns, and will not be subject to appeal. Judgment may be entered upon the award of the arbitrator in any court of competent jurisdiction. The expenses of the arbitration will be shared equally by the parties unless the arbitration determines that the expenses will be otherwise assessed and the prevailing party may be awarded its attorneys' fees and expenses by the arbitrator. It is the intent of the parties that, barring extraordinary circumstances, arbitration proceedings will be concluded within 90 days from the date the arbitrator is appointed. The arbitrator may extend this time limit only if failure to do so would unduly prejudice the rights of the parties. Failure to adhere to this time limit will not constitute a basis for challenging the award. Consistent with the expedited nature of arbitration, pre-hearing information exchange will be limited to the reasonable production of relevant, non-privileged documents, carried out expeditiously.

For any disputes that are not handled by arbitration, you agree that any action at law or in equity arising out of or relating to these Terms shall be filed only in the state and federal courts located in Los Angeles County, California and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these Terms or the use or the Service.

General

Enforcement of these Terms is solely at the Company’s discretion. Failure to enforce any part of these Terms in some instances does not constitute a waiver of our right to enforce the same or other part of these Terms in other instances. If any provision of these Terms is or becomes unlawful, void or otherwise unenforceable (including the warranty disclaimers and liability limitations above), then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remaining provisions of these Terms will continue in full force and effect. The section headings of these Terms are for reference purposes only and will not affect the meaning or interpretation of these Terms.

These Terms (and the other policies and terms referred to above) make up the entire agreement between you and us regarding the Service, and they supersede any prior agreements that may have been made.

Contact Us

If you have any questions about these Terms, please email us at meow@prettylitter.ca or send a letter to:

PrettyLitter Inc.
10250 Constellation Blvd. Suite 2300
Los Angeles, CA 90024

Notice for California Users

If you are a California resident, you may have these Terms mailed to you electronically by sending a letter to the  address above with your electronic mail address and a request for these Terms. Under California Civil Code Section 1789.3, California Website users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210.

PrettyLitter Referral Offer Terms

EFFECTIVE DATE: Sep 1, 2024

Thank you for participating in PrettyLitter’s Offer Referral Program (the “Program)! The Program allows users (the “Advocates”) to share an offer (“Offer”) by using a personalized link that Advocates share with their friends (the “Friends”). Subject to these Offer Terms, and as described below, Advocates and Friends will be able to obtain an online coupon code (“Reward”) that they can redeem with PrettyLitter.

By participating in the Program, you, as an Advocate or Friend, as the case may be (collectively, “You”), agree to enter into these Offer Terms with PrettyLitter.

Subject to these Offer Terms and any other terms described in the offer page, the personalized links that Advocates share with their Friends will allow their Friends to obtain Rewards that ​they can redeem when making their first purchase order with PrettyLitter (a “Qualifying Purchase”). A Qualifying Purchase may be subject to a minimum spend. When a Friend uses an active personalized link to make their Qualifying Purchase with PrettyLitter, the Advocate who referred that Friend will earn their own Reward that the Advocate can use for future purchases with PrettyLitter or, if applicable, at third-party retailers. To qualify for a Reward, the Friend must be a new customer to PrettyLitter the Advocate must be a PrettyLitter customer for more than two (2) months. Rewards will be automatically applied to the next monthly subscription as a credit to the subscription order in the amount of the cost of one bag of litter. Rewards will be applied after the completion of a Qualifying Purchase and after approval by PrettyLitter, in its sole discretion. Advocates may not earn more than one (1) Reward in 30 days or more than five (5) Rewards in total. Advocates may earn only one (1) Reward per Friend, regardless of the number of purchases that his or her Friends make. Rewards cannot be combined with other discount codes in a single order. To receive multiple Rewards, Advocates must introduce multiple Friends who make a Qualifying Purchase using the Advocate’s active personalized referral link. An Advocate cannot refer themself to earn a Reward. In addition, the Referred Customer and the Referrer cannot be the same person (for example, by using a different email address). When sharing Rewards, Advocates must tell their Friends that Advocates will receive a reward from PrettyLitter if they make their Qualifying Purchase using your personalized link. PrettyLitter, in its sole discretion, may impose limits on how many Offers may be shared by an Advocate, as well as how frequently those Offers can be made, and Rewards may not be given if those limits are exceeded.

PrettyLitter reserves the right to refuse to issue or redeem a Reward to Advocates or Friends at any time. Further, PrettyLitter reserves the right, in its sole discretion, to (i) vary any and all elements of an Offer at any time without notice to You and (ii) to prevent any individual from participating in this or future promotions. An Offer cannot be applied to previous purchases and is not redeemable for cash. You understand that although You initially participated in an Offer as a Friend, You will be considered an Advocate if You share a personalized link with your own Friends.

Last Revised: September 11, 2024